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| Workforce Engage offers: |
- A validated survey tool that goes beyond conventional satisfaction surveys to measure employee engagement and social capital
- A unique process that obtains commitment from senior leadership and engages the entire workforce, building social capital from start to finish
- Targeted scorecards for Physicians, Nurses, and Executives. Scorecards for Board Members and the Community are in development
- Wrap-around consulting and coaching capability to support change after the completion of an employee survey
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2006 Workforce Engage™ Product & Service Offerings
ENGAGE SCORECARDS
- Workforce Engage™ system - standard "6-step" package
- Free-standing hospitals or smaller health systems
- Larger multi-hospital systems
- Selected departments / service lines
- Executive Engage™ (offered in partnership with state Hospital Associations)
- Surveys the perceptions of executive teams. Leads to strategic alignment on workforce issues, metrics and targeted EVA's.
- Physician Engage™
- Surveys the perceptions and engagement of physicians
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Nurse Engage™
- Surveys the perceptions and engagement of nurses
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Board Engage™
- Surveys the perceptions and engagement of board members
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Community Engage™
- Surveys community perceptions of a healthcare system
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SPECIAL PROJECTS
- Workforce Engage™ for Small and Rural Hospitals
- Designed and priced to meet the unique requirements of small healthcare systems.
- Workforce Engage Quality Improvement Pilot™
- Measures engagement in 5 departments (ED, OR, inpatient nursing, pharmacy, and cath. lab) and correlates engagement with patient outcomes.
- Workforce Engage Patient Outcomes Study™
- Measures engagement in 5 departments (ED, OR, inpatient nursing, pharmacy, and cath. lab) and correlates engagement with patient outcomes. Research will be carried out with an academic partner to be announced soon.
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WORKFORCE ENGAGE FOLLOW-ON AND STAND-ALONE ENGAGEMENT SERVICES
- Engaging Dialogues™ (Dialogue / Appreciative Inquiry) training and coaching)
- "Understanding and Working with Your Data" training and coaching
- Peer Leadership Networks™ with 360's for individual and team leadership plans
- Rapid Action Planning and follow-up assurance/metrics
- Workshops Menu: Leading from the Middle™; Effective Teams™; Communicating Across the Lines™; and via an array of Hartman™, Heartmath™, and HealthStream™ courses/tools.
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