PLN, Workforce Engage's Peer coaching model is a leveraged approach to building coaching and leadership capacity. Peer coaching is a process through which managers gain an actionable understanding of their own growth areas and those of a small group of peers. This understanding provides a foundation for personal development and for delivering facilitated coaching to others. Peer coaching accelerates both the managers' own development and their ability to develop others in order to meet the challenges and goals of the organization.

Peer coaching involves training groups of managers in coaching skills so that they are able to coach each other. As these skills improve grow, managers can then more efficiently coach direct reports and other peers.

Advantages of Peer Coaching
Peer coaching creates an energized, content-rich learning environment and infrastructure. One of the most important and least practiced aspects of the manager's role is employee development. In order to contribute to the development of others, managers need to create an environment in which they support and challenge employees in ways that energize and focus each person's efforts. Peer coaching provides a structure and support for creating such an environment and provides managers the skills and competence needed to deliver effective coaching.

Workforce Engage firmly believes that the peer coaching approach has a number of significant advantages over one-on-one coaching or traditional leadership training approaches. Peer Coaching:

• Creates a mindset of caring about others and their development and provides managers with the tangible skills and process to put it into action. This particular peer coaching advantage generates a valuable asset for both manager and organization.
• Is not a single event. It is ongoing in nature and, therefore, actively adaptive to the most current challenges for the manager and the organization. Working from their latest development plans and relevant strategies ensures that participants actually use their time to make progress on responding to business challenges and connect leadership development initiatives to key business results.
• Creates a climate of accountability to peers, which is considerably more compelling than accountability to an outside coach or a trainer.
• Is cost efficient. Four to six managers can receive significant leadership development and coaching at a cost equivalent to a single one-on-one executive coach.
• Becomes embedded in the organizational culture because it is owned and sustained by internal managers

Engaging Dialogue™

Dialogue creates an environment that builds trust and respect by honoring diverse values and perspectives-and by seeking a deeper level of understanding that makes collaborative action possible.

For over a decade, WorkforceEngage has helped its customers use dialogue as a key organizational competency. Workforce Engage believes as more employees understand and practice dialogue in their everyday interactions, an organization will experience stronger relationships, more learning and significant performance improvement.

Most communication and interaction in organizations is characterized more by debate than by dialogue.